Policies

Here is a list of our various policies. Please read fully prior to ordering. By ordering items from this store, you are assumed to have read the below listed policies

Shipping:

Our orders are shipped 5 to 7 days within receipt of payment (extra large orders and custom orders may take longer).

Orders are shipped out Monday through Saturday, with the exception of holidays.

AS OF 27 JANUARY 2018, DUE TO RECENT INCREASES IN US POSTAL RATES, OUR SHIPPING RATES HAVE INCREASED. WE APOLOGIZE FOR THIS INCONVENIENCE.

Our shipping costs are in a two-tier structure for both our US and International customers as listed below:

US & Canadian Individual Items or Small Orders: Shipped in a protective envelope: $2.74 for the first item and $.05 for each additional item

(some exceptions exists, example: WWII German Panzersperres are $25.50 for the first, $1.50 each additional)

International Individual Items or Small Orders: Shipped in a protective envelope: $6.25 for the first item and $.05 for each additional item

International – Large items or Large Orders: Shipped in a box: $13.20 for the first item and $.05 for each additional item (some exceptions exists, example: WWII German Panzersperres are $33.50 for the first, $3.50 each additional)

One Sixth Scale King reserves the right to change these shipping rates as postal rates increase

Note: Items shipped to US customers are shipped First Class mail via the US Post Office and will have a tracking number. Canadian and international orders will be shipped as First Class International mail.

We strongly recommend to our international customers whose orders are over $100.00 that they request an upgrade in shipping to Priority Mail International from the US Post Office. This has an additional cost, but has a tracking number and is insured.

Returns:

We want you to be satisfied with your order. However, should anything not be to your satisfaction, you can contact us and inform us of the problem with your item(s), and we will provide a replacement to correct any issues.

You have 7 days from receipt of order to contact us and let us know of the problem with your item(s). You must then return the item(s) to us within 10 days after contacting us.

Shipping and handling of original order back to One Sixth Scale King is non-refundable. In addition, for any returned item(s), the customer is responsible for shipping the order back to us in in the unopened, sealed package that the item(s) came in. Therefor the customer should examine all items through the sealed packages before opening.

Your replacement item(s) will be sent out AFTER receipt of your returned item(s)

By ordering, you agree to these conditions.

Payment Methods:

US Postal Money Order: You can place an order through our site and select to pay by mail with a US Postal money order. The item(s) for your order are created and packaged once your payment arrives.

Pay Pal: Please note that Pay Pal payment is expected at time of checkout. We will not hold items for Pay Pal payment at a later date.

As of July 2011, we are now able to accept credit card payments during the paypal checkout process

Privacy:

One Sixth Scale King takes our customer’s security very seriously and we take a variety of measures to maintain the safety and security of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

The One Sixth Scale King will NEVER sell or give out any of your personal information to any other company or service. The information you send to One Sixth Scale King is kept on an encrypted secure server.

Errors and Omissions:

At One Sixth Scale King we do our best to ensure that the information and prices on our web site is correct for each item presented; however errors and typo are inevitable, and as such we are not responsible for pricing errors on our website. If we discover an error during order processing, we will contact the customer prior to shipping to let them know and explain the error.

Unfortunately, we are not a large enough company to just “eat” those mistakes when they do occur, but we will do everything possible to work with the customer.

Disclaimer:

We are a manufacturer of 1:6 scale collectibles intended for display purposes by adult collectors, museums, and history buffs. We neither endorse any hate group or organization promoting such demented ideology nor do we acknowledge their legitimacy. Some will say that displaying symbols such as the the Confederate Battle Flag, or items depicting symbols of the Third Reich such as the Swastika is offensive, but as in the case of the swastika, it was used by our own military (45th Division), by Native American tribes, and by Churches of old as an ancient symbol of good luck. Still, some will say that it’s a symbol of “Nazi Germany”, but these statements are out of ignorance since not all citizens were members of the Nazi Party, not all the soldiers of the German military forces were members of the Nazi Party, and not all the German people agreed or endorsed the policies of the Nazi regime. The swastika of WWII factually represents a country that existed at a specific point in time and place, and our display of symbol is meant solely to represent Germany during WWII, the same as our miniature depictions of Confederate items are meant to represent the military of the Confederate States of America during the American Civil War and are not an advocation of slavery.